Industry · Professional Services

Staffing & Recruiting Feedback

Understand what candidates and clients really think about your recruiting process—from first contact to successful placement.

The challenge

The Challenge

Staffing firms juggle two audiences—candidates and clients—but often lack insight into what either group really thinks about their experience.

Quick NPS surveys miss the deeper story:

  • • Why top candidates ghost or decline offers
  • • What makes clients switch to competitors
  • • How communication impacts placement success
  • • Where the process feels slow or confusing

PrismScope uncovers the full candidate and client story.

Use cases

Use Cases

Candidate Experience

Application to placement journey

Client Satisfaction

Hiring manager and HR feedback

Placement Success

Post-placement check-ins and retention

Onboarding Feedback

First-week and first-month experience

Recruiter Performance

Individual recruiter effectiveness

Process Improvement

Identifying friction and delays

What we'd ask

Example Questions

“Tell me about your experience with our recruiting process from start to finish.”

“Think about your interactions with your recruiter. How would you describe that relationship?”

“How well did the role match what was described during the interview process?”

“What could we have done differently to improve your experience as a candidate?”

“If a friend was looking for a job, would you recommend working with us? Why or why not?”

Your move

Place better candidates, faster

Run your first campaign — $249. Try a 3-minute conversation first.